TurboTax Home & Business Federal + State + eFile 2008 [OLD VERSION]
by Intuit, Inc.
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Software Reviews of TurboTax Home & Business Federal + State + eFile 2008 [OLD VERSION]
Customer Review: Don't count on e-filing with this product
Summary: 2 Stars
Pretty good product overall, but here's a big problem: It wouldn't accept my checking account number for e-filing, which means I have to wait an extra 3 weeks or so to get my refund mailed to me--that's a real drag. There's absolutely no support for this sort of problem, which other people are experiencing, and in general the support looks pretty terrible. (Believe me, the problem wasn't that I was plugging in the wrong account or routing number, I verified it with the bank and have been using those numbers for direct deposit for years.)Customer Review: Bloated, increasingly difficult to use. too much advertising. Poor help system.
Summary: 1 Stars
I've been using TurboTax and Quicken for many years and with each new version I buy, I edge closer to looking at the competition. This year's TurboTax is probably pushing me over the line.
First, I truly hate the endless in-your-face advertising for other Intuit products. I am buying a software product and paying a healthy price for the usability of the software - not to have an endless stream of ads for other Intuit products shoved in my face.
Secondly, TurboTax's help system is just plain awful. This is the first year I received Social Security payments - and I had questions about their taxability. I had to go through three layers of help menus before winding up with an official IRS publication. Why have three layers of superfluous inapplicable information?
Intuit pushes a lot of the burden online for help, which is not the most efficient - or helpful - facility to use.
Picking up your last year's tax return as a starting point for the current year is not a wise move. Better to start from scratch.
The "guided interview" is ridiculous. A one size fits all approach wastes a lot of your time.
Overall, I think this is my last year of not considering alternatives to TurboTax. Intuit has done a lot of rotten things to its customers. A few years back, they implemented a copy protection scheme that could cripple your computer. This year they implemented an outlandish charge for printing alternate returns. On both occasions, Intuit backed down with an explanation that they "blundered" - but not before trying to rip off their customers.
Hopefully there is an equivalent or better product out there because I am fed up with TurboTax and its arrogance toward its customers.
Jerry
Customer Review: clay
Summary: 5 Stars
I have used Turbo Tax for over ten years. This year is no different from previous years. It is very good software for doing your taxes.
My order from Amazon arrived in two days as promised and was not damaged due to excellent packaging.
Customer Review: Tax Relief
Summary: 5 Stars
This is a great product for the home tax enthusiast. We use it year after year.Customer Review: Turbo Tax? No Problem!
Summary: 5 Stars
I read numerous reviews prior to purchasing Turbo Tax for the 2008 tax year and was amazed by all of the negative comments. I almost backed away from TT after using it for 10+years based on the negativity. Well, I am happy to report I did make the purchase and encountered NO issues including the import of my Quick Books data for my private business. The "no issues" experience has spanned many years. I will return to TT again next year!