 |
Software Reviews of TurboTax Deluxe Federal + State + eFile 2008 (Old Version) [DOWNLOAD]Customer Review: Amazon can't even get downloading right (rating for Amazon not TurboTax) Summary: 1 StarsI have no idea whether TurboTax is any good because the Amazon Games & Software Downloader tool (Why is this required anyway?) didn't work for me. It just kept reporting that an error had occurred and that it wanted an upgrade. Apparently no upgrades were available since fetching and reinstalling didn't help. Tech support only quoted from their trouble shooting page which I had already looked at prior to 20 minutes on hold. Instead of fixing the downloading problem widely reported in these reviews they chose to refund my money. Amazon must be doing quite well during these difficult economic times since they can afford to turn away paying customers. Save yourself some time and aggravation and download your software from a business that can get the simple things right.
Customer Review: Download and Install Easy As Pie... Say What??? Summary: 3 StarsI had to come back and drop a quick review on my Turbo Tax experience. I read the reviews of all of those who were saying that they were having major headaches trying to get it to download properly, and install. Then I read the reviews from those who were saying it downloaded and installed without so much as a whimper; it all went smoothly, and only took a few minutes. I noticed that those who reported a no problem install were saying they were installing it into a Vista 64 machine.
I thought the detractors must have been missing a keystroke somewhere, and after all, by downloading I was getting the latest version. The CD that you buy had to be older, and you would need a download anyhow, so why not just download it in the first place? The price was close to the same, by the time you factored in the shipping from the third party vendor. So I bought it and downloaded it into my XP machine. That is when the trouble began. It had problems every step of the way. So I decided to uninstall it and try shutting off my McAfee antivirus, as well as my Scotty the Watchdog Win Patrol that alerts me, with options every time someone tries to install a program on my machine at boot up, eating up valuable resources. Sure enough on the first install, up came the warning, and I said "Yes" but it stopped installing anyhow, so I shut it off, rebooted the machine, and on the third attempt, even renames the prior download, so I could download a fresh copy. (I did get a file error message somewhere along the way, so I decided to get a fresh download from the Amazon library) Well after all of that, it still didn't work. Oh it finally worked, and the program came up, after waiting about 3 minutes for it to load, and then when it did load, and I clicked on start a new return, after about 5 minutes, I decided it was frozen, and I did get a few "Not responding" messages when I tried to egg it on.
So I went to my other XP machine with a 2.4Mghz CPU instead of the 2.0 machine I initially installed it in, (both had 2 Gigs of ram) and this time I couldn't get it to load. Amazon is very helpful in getting the download part to work, even on a busy Sunday, 2 weeks before the deadline, but getting the Turbo Tax program to work, well that was something else altogether.
So finally I decided to give it a try in my Vista 64 Media Center PC. I downloaded it and in the middle of the download I realized it was being downloaded and installed right in the middle of recording the TV show 60 Minutes. I also had my McAfee Antivirus software running. I decided not to interrupt it. I just let it run. It fully downloaded, and all the usual prompts came up, just like before, just a lot, lot faster this time, and when it was all done, it went online, did the updates, and when I finally clicked on the "Start a New Return" button, it instantly flicked over to the next screen. How about that, it worked perfectly. Then I copied last year's return over the Vista PC and it drank that up, and gave me the next screen etc. No matter what I clicked on it worked perfectly. The program was running like a banshee.
So, can we conclude that it works effortlessly on a Vista machine, but it has problems with XP (Wouldn't that be a switch to all those Vista haters out there:)? Or is something in the way I ran it causes me to have 2 failures trying to load it in an XP machine, but not with the Vista?
I had to come back and edit this because with some thought I realized that I had Win Patrol with Scotty the watchdog running on both XP machines, but not on the Vista machine. What Scotty does is stop programs from loading on startup without your approval. So it pauses the load, asks is it ok, then after clicking on Ok it did not resume. So the pause turned into a halt. So if you are running Win Patrol, right click on it on the task bar and choose "Exit" before loading Amazon's installer installation. I did manage to work around that, and was able to access the program, but it was running like it had a corrupt file in it. Fortunately Amazon allows you to download and reinstall.
I think people who have XP can chime in here with their comments, and maybe we can get ahead of this thing. You know, fellow Amazonians, helping each other out. So if anyone has gotten good results with XP, let it be known here.
Customer Review: Another happy customer Summary: 5 StarsWell, those folks who had bad experiences seem to be the minority, that and perhaps Intuit changed their policy about multiple tax returns. My experience: download was completely non-eventful and fast, as was install. This product does indeed include a FREE state download, though additional states are the regular 39.95 price. Also includes an e-file. You can certainly do multiple returns with this product, including 5 e-files. TurboTax is far from perfect (I experience a few anomalies each year that don't make me all that happy), but it works just fine, and quite quickly if you know what you are doing.
Customer Review: No Problem Here Summary: 4 StarsI was able to download Federal and State with no problems. No extra cost for state.
I was able to complete both Federal and State in less than two hours.
I efiled with no problems. I had to pay $19.99 for state efile, but federal was free.
I have been using Turbo tax for 10 years and have always found it fast and easy. I am married and file jointly and always itemize my deductions. My wife is self employed and I buys stocks. I have always been able to do all of this with this version.
Customer Review: Downlaod isues Summary: 1 StarsI spent hours trying to download this application, the customer service is not available, and troubleshooting is a pain. What an absolute nightmare.
More Customer Reviews: First Review ‹ 1 2 3 4 5 6 7 8 9 10 › Last Review
|
 |