TurboTax Deluxe Federal + State + eFile 2008 [OLD VERSION]
by Intuit, Inc.
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Software Reviews of TurboTax Deluxe Federal + State + eFile 2008 [OLD VERSION]
Customer Review: Doesn't adequately check for errors. Cost me over $350 in interest to state.
Summary: 1 Stars
I used TurboTax in 2007 to do my 2006 return. The program didn't find an error that led to me under-reporting state taxes (it only carried my wife's income over to the state form, not combined income). Since the state didn't catch the error until 2009, they're charging me over $350 in interest (in addition to over $2,800 in owed back taxes).
I contacted Intuit because they have an "accuracy guaranty," which is supposed to refund interest or penalties if the software made a mistake. They said it was my fault for not filling in a box. My contention is that the software should have been able to check the total income on the state form against the federal form and notice a discrepency. Or it should have flagged a box as having missing input. Needless to say, Intuit is refusing to pay.
The funny thing is that if Intuit paid on the accuracy guaranty, they would have made their money back after a few years of my buying their software. Instead, I won't be using this product ever again and I will let everyone who will listen know what I think about this software, this company, and their policies.
Customer Review: Great Product Better than Described - Excellent Condition
Summary: 5 Stars
Great Product Better than Described - Excellent Condition. Arrived on time as expected and has worked as it should. Great Service, Product, would purchase again, and would recommend to everyone.Customer Review: TurboTax 2008 is Flawed
Summary: 1 Stars
I have used Turbo Tax for over 15 years and this years version is flawed. It has stopped working and can neither be loaded or uninstalled. As expected there is no support offered by Intuit. Just the usual generalized FAQs which do not address these problems. Of course the product fails when you need it the most. Seriously question whether will use it next year.Customer Review: TURBO TAX
Summary: 5 Stars
first tried H&R Block's TaxCut but it was too bothersome. I then purchased Turbo Tax and it was so easy, accurate, and headache free.Customer Review: TurboTax Software
Summary: 5 Stars
The software was still in it's orignal wrapping. I had no problems loading or using it.