TurboTax Deluxe Federal + State 2007 [OLD VERSION]
by Intuit
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Software Reviews of TurboTax Deluxe Federal + State 2007 [OLD VERSION]
Customer Review: crap-ware
Summary: 1 Stars
If your tax return is extremely simple this software may not be the worst choice. However, if you tax return is complex I highly recommend paying someone to do it right.
I have learned several painful lessons using this software. I tried to open last year's return using the current version of TurboTax, thinking that it would be backward compatible. Wrong. If I try to open a .tax file created by last year's TurboTax, it tells me that it was not created with the current version of TurboTax and won't open it.
I then tried installing last year's version of TurboTax, thinking how smart I was to save last year's software disks. It installed fine, but when I ran it it told me that it had expired. Huh? I paid good money for this software; nowhere on the product does it say it is functional only that year. How am I supposed to look at my old tax return documents in TurboTax if it won't run the old version and won't load the previous year's document in the latest version of TurboTax??
I tried their technical support site. Being April 14th, they are busy, of course, however it said I could do an on-line chat with a customer service associate if I waited an hour, so I figured I'd eat dinner and just wait for them to come on-line. After a few minutes, I got a "network error" and my connection to their server was lost. That means that they are selling many more versions of the software than their tech support servers can support, and when their servers get overloaded, then just drop you. Nice.
It offers you the ability to import banking and investment information from a short list of supported providers. Last year I worked for Robert Half, Inc. a huge nationwide contracting company, and Robert Half wasn't on the list! A giant company like Robert Half not on the list? bah humbug!
It offers you the ability to import your W-2 from your employer if your employer happens to be supported. There is no list of supported employers, so you click the button and see what happens. Well, over the years using TurboTax I've never had it find my employer and I've worked for a number of different companies - large and small. Not a very useful feature.
When you get to the end, it asks you if you want to file a state return. I live in Texas and there is no state income tax. So I told it I didn't want state income tax. It offered several times. How many times do I have to tell it I do not want buy state income tax too? Then in at least two places, they offer you this or that tax service that they sell. If you answer "no" to the first one, then the second one comes up and asks it you want to buy some other damn service. If I want your other damn services, I'll go to your web site and buy them! Let me do my taxes and get done with it. It's painful enough as it is without TurboTax messing with you.
One final complaint: frequently pages have links on them telling you you can get more information on this form by clicking on the link. Rather than taking you to a web site that contains information about filling out that form, the link takes you to page in TurboTax that says to get more info, go to the IRS web site! Why don't they link to the appropriate IRS documentation for the form you're on. Just telling you to go visit the IRS web site is NOT helpful.
I highly recommend NOT buying this software!!
Customer Review: Turbotax--what happened?
Summary: 1 Stars
I've used Turbotax for years, but this version has a flaw in it. Don't use Turbotax if you have ANY complexity to your return whatsoever. The system is NOT intuitive, and if there is an error, you get stuck in the same loop, going over it over and over and over and over again without any insight as to what the issue is.Customer Review: Turbo Tax
Summary: 5 Stars
Turbo Tax was easy to do!
They walked you through the entire thing!
I had my taxes completed and sent, in about 1 hour.
I'll be back again next year too!
Customer Review: Great Product
Summary: 4 Stars
I have used Turbo Tax for three years now. I find it very easy to follow and very complete. I did the Federal Tax and State tax and I like the way that one talks to the other and forwards info from Fed to State so you don't have to do it twice. If you use it more than one year it also talks to last years taxes and saves you more time and work. So I am a happy customer and will be using it again next year. The electronic E Filing is great too. Nice not to have to leave the house and its all done.Customer Review: Works as advertised but question the value
Summary: 3 Stars
TurboTax is the most popular, Tax Cut is similar but more clunky. The program loaded and ran well, but there are features and user interface improvements that should have been made by now. For example, when reviewing, you can't simply double click on your dollar entries and redo them if they look wrong.
Next year, I may try another brand.