Quicken 2008 Premier [OLD VERSION]
by Intuit
![Quicken 2008 Premier [OLD VERSION]](/images/Quicken-2008-Premier-OLD-VERSION-B000U0CBVG-L.jpg)
|
List Price: Our Price: $62.62 You Save: $27.23 (30%) Availability: Usually ships in 1-2 business days Buy Used and New: from $39.99 (click here) Category: Software See more product details and other editions |
|---|
Software Reviews of Quicken 2008 Premier [OLD VERSION]
Customer Review: They want to charge you for support for a product that does not work
Summary: 2 Stars
I have had pretty good experiences with the Quicken Premier itself, but I had a very bad experience when I signed-up for Quicken Online Backup.
I paid the $[...] and went through the installation procedure, but when I tried to use it, it came up with an error saying:
"LA107: Bad Pathname () Contact Customer Support at http://...."
I went through the customer support pages, and their robotic customer support algorithm comes up with an answer that totally does not solve the problem. The only option they give me is to do a live chat for...
$[...] per session (for the $[....] product that never worked).
If this problem doesn't fix itself soon, I am going to have to do a charge-back on my credit card. I can't believe they don't offer better customer support for blatant bugs when products do not work at all from the very start.
Customer Review: OK personal financial software package
Summary: 3 Stars
I had to upgrade to keep the online functions working and did so with concerns given all the reviews here. 2008 software has worked fine. Install was no problem, no bugs. All the previous account information and records were maintained for me. I have had it for 4 months or so and have no complaints. I have the premier for the investment tracking and have found Quicken an easy way to track status of a variety of investments.
There is not much in terms of improved features from the previous version I had. I tried a microsoft money trial prior to purchasing this (as I am not happy about the requirement to constantly upgrade to maintain download capabilities) but I did not find anything better about microsoft money. It has the same upgrade requirements as quicken.
Customer Review: Quicken 2008 Premier-don't fix what isn't broken
Summary: 4 Stars
I have used several versions of Quicken for almost 20 years, and this is the first time that the interface confused me. It was not obvious how to do some of the basic things.
When entering several items in the register Quicken resets the date to the current date after each entry. Not sure why they changed that from what has worked for decades, but they did.
Always a good product, but like Microsoft they think they know what the user wants to do instead of letting the user take the lead.
Customer Review: Great upgrade...from 2003
Summary: 5 Stars
I haven't had experience with Quicken 2007, so I cannot attest to the chenges between the two, however, it is a world apart from 2003. If you are looking for NEW product, not an upgrade from an existing product, this one suits greatly. However, if those who are using 2007 are true in their claims, maybe 2007 IS the way to go?? 2008 WILL have the 2008 tax information though...Customer Review: Really poor live support
Summary: 1 Stars
Quicken 2008 Premier
chat support - often dropped conversations - and no reason to think the problem was at my end. quality of responses - far less useful than the website
phone support - oddly limited to rather short weekday hours if as it appears - most support is in India anyway
requires one two two day scheduling for live support. then requires a "they call you don't call us" appointment. then they forget the appointment, then they tell you to go to the website and look up their phone number and they will try to call sooner "Yikes!!!"