QuickBooks 2009 For Mac [OLD VERSION]
by Intuit
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Software Reviews of QuickBooks 2009 For Mac [OLD VERSION]
Customer Review: Works Great - Zero Problems
Summary: 4 Stars
I read all the horrible reviews and thought, Now What? So many people are having problems with Quickbooks for Mac..... and I didn't want to run windows in parallel. I bought a Mac to get away from Windows.
Reluctantly, I downloaded the 30 day trial version of Quickbooks for Mac and installed it on a new iMac with Leopard 10.5 fully expecting it not to work. Amazingly enough, it installed flawlessly without a glitch. With my head turned away from the screen to avoid seeing any horror, I opened the program, again expecting it to freeze up my computer or something (too many years on Windows and all these bad reviews). Once again, no problems. Imported my company data from Windows.....no problems, easy to accomplish.
I've since run through all the normal reports, imported and balanced bank statements, researched transactions, paid vendors, billed clients and emailed their invoices, and everything works fine for me. I have used Quickbooks on a PC since 1994 and I like the Mac version better.
I gave it 4 stars since I think Quickbooks is a necessary evil and am not all that fond of the company support, etc. but the product works as well or better than my old PC version.
All I can say is that if you are unsure about this product, give the free trial version a whirl and see what happens for you. I'm glad I did.
Customer Review: Believe the bad reviews, I didn't.
Summary: 1 Stars
I did not believe this software could be as poor as people were saying, so I upgraded from QB Mac 06 which was working fine, except Intuit started blocking QB downloads to American Express for versions older than QB 07.
Now every time I need to add a transaction that I've downloaded to my credit card or bank register, I have to stare at a beach ball for 45 seconds. Intuit has not solved this problem.
Don't believe me? Go to the Quickbook forums and do a search for "Quickbooks Mac 09 slow" and see how many people are reporting this problem. Notice how many on those boards have this problem resolved? None.
I'll be returning this software early next week unless I hear from Intuit with a fix, and I'm not holding my breath.
A very disappointing experience.
Customer Review: BEWARE
Summary: 1 Stars
There is a good chance this is NOT the great Quickbooks product that you have heard about. If you are new to Quickbooks and on a Mac, there's a good chance you're *really* looking for the PC version. This is a significantly different product, to the degree that I don't feel it should be branded Quickbooks. It's the ugly redheaded stepchild that Intuit barely pays attention to. Budgeting, emailing invoices, backing up data, reversing transactions...these things and more are laid out differently than on the PC version.
If you buy this and go googling around the Internet looking for help, there's a good chance the answer you come upon will be for the PC version. And you'll be confused again and again and again.
Just keep this in mind when buying this product. It works, it does the job for me, but I strongly suspect at some point I'll buy the Windows version and run it in Parallels.
Customer Review: Outright Lies About Mac and Windows Compatibility and Terrible Tech Support
Summary: 1 Stars
I am so disappointed with this product! There are many issues I've come to expect from Quickbooks on the Mac over the years- I'm sure many other reviews discuss these.
After spending lots of money and time upgrading my bookkeeper and myself to the latest versions and paying for their support package and lots of time troubleshooting, I am being told that some data will not transfer between a Mac and Windows. Specifically, they do not support transferring any memorized transactions or reports between the two platforms. The transactions are a very important feature to my business as we do a lot of recurring billing.
I might classify this as simply annoying if they made it clear that some features are not supported when transferring between Mac and Windows, but I didn't see anything like that on their Web site before I purchased the product, nor was I told anything about that when I spoke their salesperson and asked about compatibility between Mac and Windows when I purchased their product and their support plan. When I called Tech Support, they told me immediately that they do not support the transferring of this data as if this was just something they never had any intention of supporting.
Again, if they were upfront about this, I might not like it, but I would respect it as their decision to make. But, I looked again at their Web site (much more carefully this time) and did not see anything indicating this issue. Same thing here with Amazon - on the pages where you purchase the product and where they mention the feature there is no asterisk, link, etc., explaining that there may be certain things that don't work and the experience I had with Tech Support (and the supervisor I spoke with) was that they had zero interest in helping me or trying to rectify this situation in any way.
UPDATE: I just called their sales line, pretended I was a new customer and asked about the mac/windows compatibility. I asked the sales person if I could send the file back and forth with a windows user, have us both enter data and never lose any data. He assured me that, yes, I could do that with no problem. I confirmed with him that there would be absolutely no data lost when doing this, again he assured me there would not be any data lost.
I would avoid this program at all costs. Even this issue doesn't apply to you. After seeing the way they treat their customers, I suggest never buying any program from them again.
Customer Review: I should get miles for the amount of time I spent in India tracking this
Summary: 5 Stars
I have had great success with Amazon in the past. I am a prime member and really do like the ease of the process until now. I ordered the product with a two day shipping. Our condo association has a lobby where packages are left and we have had very little problem with theft over the years. After 3 days I looked on line and my Amazon account showed that it had been delivered the day before at 9:30AM.
I called customer service "Dallas India" and I could not seem to explain to the rep that I did not want a new one shipped until we found out if the first one had been stolen.
She finally relented and said she would call the delivery service (I had never heard of them) Could we please stick to the major players?? Well I called back the next day as she requested (again India) and the rep noted that indeed the previous rep was to have contacted the Delivery company but ah....she had not done it but could we send you a new order. I again said I wanted to contact the delivery company as I wanted to know exactly where they had left the package.
I finally called a 3rd time and this time I got Amazon stateside and was given the delivery dispatch number. I called the delivery service and found out the driver had not left his truck, simply saw we had gates and took the package back to the facility and sent it back to Amazon. My tracking still showed that the package was delivered (3 wasted days after this). I don't know whether to be more upset with the lazy driver (every other delivery company gets it) or Amazon who kept incorrect information on the tracking site until I had wasted 3 days. I still have not bought the Quick books (exhausted) but I did buy a lovely Seico watch and went somewhere else on line to purchase it. I have been ordering from Amazon for years but no this was not a good experience.